Refund Policy
Last updated: January 21, 2025
Overview
We want you to be completely satisfied with your eBook purchase. This refund policy outlines the terms and conditions for requesting refunds on digital products.
Due to the digital nature of our products, all sales are generally final. However, we do offer refunds under specific circumstances outlined below.
Refund Eligibility
You may be eligible for a refund if:
- Technical issues prevent you from accessing the eBook content
- The eBook content is significantly different from what was described
- You accidentally purchased the same eBook multiple times
- The download link is broken or corrupted
Refunds will NOT be provided for:
- Change of mind after successful download
- Compatibility issues with your device (check requirements before purchase)
- Requests made more than 7 days after purchase
- Partial refunds for multi-eBook bundles
Refund Process
To request a refund, please follow these steps:
- Contact us at woxoraweb@gmail.com within 7 days of purchase
- Include your order number and reason for the refund request
- Provide any relevant screenshots or error messages
- Wait for our response within 2-3 business days
Processing Time: Approved refunds will be processed within 5-7 business days and credited back to your original payment method.
Free eBooks
Free eBooks are provided as-is with no warranty or guarantee. Since no payment is involved, refunds do not apply to free downloads.
If you experience technical issues with free eBooks, please contact us for support.
Contact Us
For refund requests or questions about this policy, please contact us:
Email: woxoraweb@gmail.com
Response Time: 2-3 business days